August 28, 2026

🔍When Nobody Takes Responsibility!

How I Spent Months Trying to Remove My Own Book After My Publishing Contract Expired!

Introduction

When I signed my publishing agreement more than seven years ago with an Italian Publisher in Rome, I believed I understood how the process worked.

A publisher publishes a book.

The contract eventually expires.

The rights return to the author.

The book is removed from sale.

Simple.

At least, that is what I believed.

What followed instead was months of emails, contradictory explanations, executive customer service teams, technical investigations, unanswered questions, and one simple problem that nobody seemed willing-or able-to solve.

Who is actually responsible for removing a book after a publishing agreement has expired?

This article is not written out of anger.

It is written because I believe authors deserve transparency, and because I hope my experience may help others avoid finding themselves in a similar situation.


Chapter 1

Seven Years Later

My book Destinazione LibertĂ  was published by Armando Editore in Italy.

After more than seven years, the publishing agreement expired in November 2025.

As the author, I expected the process to be straightforward.

The contract had reached its end.

The rights reverted to me.

I naturally assumed that the publisher would withdraw the book from distribution and that the various Amazon marketplaces would update accordingly.

That did not happen.

Months later, my book was still available for purchase.


Chapter 2

The Beginning of a Very Long Conversation

My first emails were polite.

I contacted the publisher.

I contacted Amazon.

Initially, each side appeared to point me toward the other.

Amazon repeatedly described the matter as a dispute between author and publisher.

The publisher indicated that Amazon was responsible for removing the listing.

Meanwhile, my book remained available for purchase.


Chapter 3

Contradictory Answers

Over the following weeks, I received responses from multiple Amazon departments.

Some stated that the listing would not be removed.

One email even informed me that the book would no longer be made available for sale—only for Amazon to later apologise and explain that the message had been sent in error.

Eventually my correspondence reached Amazon Executive Customer Relations.

For the first time I received replies from named representatives rather than anonymous template responses.

That was progress.

Unfortunately, the answers themselves remained inconsistent.


Chapter 4

The Publisher Responds

At the same time, Armando Editore began responding more actively.

The publisher:

  • confirmed that the publishing agreement had expired,
  • provided royalty statements,
  • transferred the outstanding royalties,
  • repeatedly contacted Amazon regarding the listing,
  • forwarded Amazon's replies to me.

One of those replies from Amazon Advantage stated that my book had been removed from Amazon's system and that no further new orders would be processed.

Yet when I checked Amazon.com.be...

The book was still there.

Still in stock.

Still sold directly by Amazon.

Still available to purchase.


Chapter 5

Amazon's Final Position

Eventually, Amazon Executive Customer Relations provided what appeared to be their final position.

According to Amazon:

The publisher is responsible for initiating and completing the removal of the listing.

That statement seemed clear.

But it immediately raised another question.

If the publisher had already contacted Amazon, and Amazon itself had confirmed the withdrawal, why did the listing remain active?

Even Amazon's own Seller Support later explained that the matter had been escalated to a specialised technical team.

At that point, the issue no longer appeared to be a disagreement between author and publisher.

It appeared to have become a technical problem inside Amazon's own catalogue systems.


Chapter 6

What I Learned

This experience taught me several lessons that I wish I had known years earlier.

Publishing contracts do not always end cleanly.

The legal end of a contract does not necessarily mean the practical end of distribution.

Keep every email.

Every reply became part of an important paper trail.

Document everything.

Dates.

Screenshots.

Marketplace listings.

Promises.

Payments.

Without documentation, it becomes almost impossible to reconstruct what happened.

Stay professional.

There were moments when frustration could easily have taken over.

Looking back, I am grateful that I continued writing calmly and factually.

The documents speak much louder than emotional language ever could.


Chapter 7

Why I Am Sharing This Story

This article is not intended to attack any individual or organisation.

Publishing is complex.

Large online marketplaces are complex.

Technical systems are complex.

But authors deserve transparency.

When a publishing agreement expires, there should be a clear and understandable process that protects both publishers and authors.

My hope is that sharing this experience encourages discussion about authors' rights, publishing transparency, and the practical challenges that can arise long after a contract has ended.

If my story helps even one author navigate a similar situation more confidently, then sharing it will have been worthwhile.


Status at the Time of Publication

Publishing agreement expired: November 2025

Outstanding royalties: Paid

Publisher: Confirmed repeated requests to Amazon to remove the listing.

Amazon Executive Customer Relations: Confirmed that the publisher controls the listing.

Amazon Seller Support: Confirmed that the matter had been escalated to a specialised technical team.

Current status: My copyrighted work is still ONLINE without my approval! 


Final Thoughts

This story is still being written.

If the listing is eventually removed, I will gladly update this article to reflect that outcome.

Because the purpose of this article is not to win an argument.

It is to document a journey.

A journey that began with one simple expectation:

When a contract ends, a book should no longer be sold under that contract.

Sometimes, however, reality proves to be far more complicated.